I am a silver premier flying on a full Y fare, requested upgrade using miles 2 months ago for BKK-NRT. It is now 36 hours until departure and I am still waiting to be upgraded. The same 3 seats have been available in C all week. Does anyone know when they will process the upgrade? What is the point of requesting if I have to go to the counter with everyone else on the day of the flight? Should I call them?
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