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TSA Pre-Check for United Airlines Passengers - Questions and Experiences (2013)

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TSA Pre-Check for United Passengers - Details & FAQs

How it works

In the Pre-Check lane, you may no longer need to remove the following items:
  • Shoes (some, such as steel-toed shoes, may require removal)
  • 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
  • Laptop from your bag (if electronics are stacked on top of each other, they require removal)
  • Light outerwear or jacket
  • Belt (large belt buckles may require removal)
  • Pre-Check Lanes do not feature full body scanners

Travelers Eligible for Pre-Check

United offers MileagePlus members the opportunity to sign-up for Pre-Check access. To do so, you must sign in to your MileagePlus account on United.com, and click the button to “Opt-In” for Pre-Check. You will not receive any communication from United about your status in the program.


If you are a member of one of the government Trusted Traveler Programs (Global Entry, NEXUS, or Sentri), enter your PASS ID in the box provided on United.com. By doing so, you can greatly increase your chances of receiving Pre-Check access on qualifying itineraries.

Your PASS ID can be found either on your program card, or in your Global Online Enrollment System (GOES) account.






Having Problems Utilizing Pre-Check?

If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting Pre-Check clearance if your Secure Flight Data is not an exact match to GOES.

For example, if your airline account has Bob Jones, but your GOES (the Global Online Enrollment System, which you use to sign up for a Trusted Traveler Program) account has Bob James Jones, then the TSA may not be associating your information properly, when it "decides" who can and can not have access.

Additionally, Pre-Check is not supposed to support itineraries with an international destination. This means that if you fly MCI-ORD-HKG-ORD-MCI, you likely will not get Pre-Check access upon your return to the US, and your onward flights. There have been rumors that the TSA is working on allowing access for domestic flights after returning to the country, although nothing has been confirmed.

Airports with Pre-Check Lanes




Baltimore/Washington International Thurgood Marshall Airport (BWI)
  • The Pre-Check lane is located at Checkpoint D in the Main Terminal

Boston Logan International Airport (BOS)
  • Pre-Check access is located in Terminal A (PMCO departures)
  • The Pre-Check & Elite Line share the same entrance, which means that if you aren't an elite, you'll have to inform the agent at the front of the line that you are a Global Entry, etc, member

Charlotte Douglas International Airport (CLT)
  • Pre-Check access is located at the security checkpoint closest to the United ticket counters (Main Terminal, Checkpoint B)

Chicago O'Hare International Airport (ORD)
  • The Pre-Check lane is on the far left wall of the Premier Access Checkpint in Terminal 1
  • An airport employee at the front of the lane will scan your boarding pass to detemine if you are eligible for Pre-Check access
  • Pre-Check closes at 6:00pm

Cincinnati/Northern Kentucky International Airport (CVG)
  • Pre-Check is located at the Main Checkpoint in Terminal 3

Denver International Airport (DEN)
  • Open from 4:30am-8:00pm, daily
  • South Checkpoint ONLY, next to the CLEAR kiosks

George Bush Intercontinental Airport (IAH)
  • The Pre-Check lane is located at the Premier Access South Checkpoint - Terminal C only

Honolulu International Airport (HNL)
  • Pre-Check lane is located at checkpoint 3

John F. Kennedy International Airport (JFK)
  • Was rumored to open in T7 at the end of 2012. So far, there has been no construction/addition of a Pre-Check lane.

John Wayne Airport (SNA)
  • Pre-Check is located in Terminal A

Los Angeles International Airport (LAX)
  • The Pre-Check lane is located in Terminal 7
  • Enter from the Elite Check-In Lobby in Terminal 6, then walk to the checkpoint between Terminals 6 & 7.
  • Pre-Check lane is on the far right side

Luis Muñoz Marín International Airport (SJU)
  • The Pre-Check lane is located in the Main Terminal at Checkpoint 4

McCarran Las Vegas Airport (LAS)
  • Pre-Check access is located next to the Premier Access/First Class lane at Terminal 1
  • Airport employee at the entrance will scan your boarding pass to determine if you are eligible for access

Minneapolis–Saint Paul International Airport (MSP)
  • The Pre-Check lane is located at Checkpoint 4, near Door 3
  • If you're facing the UA ticket counter, it's the first checkpoint to the left

Newark Liberty International Airport (EWR)
  • Will be located at the C3 checkpoint
  • Lanes from left to right are: Pre-Check, GS, 1K/F/C, everybody else
  • Nude-O-Scopes have been removed
  • Pre-Check closes at 7pm

Orlando International Airport (MCO)
  • Pre-Check is now live for AA/UA/US passengers at the Gates 1-59 checkpoint
  • The lane opens daily at 4:30am, and is located on the left side of the checkpoint, next to the CLEAR kiosks.

Pittsburgh International Airport (PIT)
  • The Pre-Check lane is located at the main checkpoint

Portland International Airport (PDX)
  • The Pre-Check lane is located on the far left of the ABC Checkpoint
  • Lane shared with the First Class/Premier line
  • After clearing security head to right towards C terminal. The concourse connector is before gate C2 on the right. It will bring you to the D/E side where UA is.

Ronald Reagan Washington National Airport (DCA)
  • United travelers can access the Pre-Check lane in Terminal C (South Pier). The entrance is located on the far right of the checkpoint.

Seattle-Tacoma International Airport (SEA)
  • The Pre-Check lane is located at Checkpoint 3 (Center)

San Francisco International Airport (SFO)
  • The Pre-Check lane for UA is located at the elite checkpoint in T3, along the far left wall of the checkpoint.
  • Pre-Check closes at 6pm, along with the rest of the elite checkpoint

Ted Stevens Anchorage International Airport (ANC)
  • The Pre-Check lane is located at the South Checkpoint

Washington Dulles International Airport (IAD)
  • Pre-Check is located in the center of the departures level in the main terminal (near Harry's Tap Room)
  • If you do not get the three beeps for Pre-Check, you can still utilize the screening lanes adjacent to the Pre-Check lane. They are currently WTMD only.

Airports Scheduled to Come Online in 2013

Note: Some of these airlines are already online, though they are not setup at the checkpoints for UA gates.
  • Cleveland Hopkins International Airport (CLE)
  • Fort Lauderdale-Hollywood International Airport (FLL)
  • Indianapolis International Airport (IND)
  • John F. Kennedy International Airport (JFK)
  • LaGuardia Airport (LGA)
  • Lambert-St. Louis International Airport (STL)
  • Louis Armstrong New Orleans International Airport (MSY)
  • Philadelphia International Airport (PHL)
  • Phoenix Sky Harbor International Airport (PHX)
  • Salt Lake City International Airport (SLC)
  • Tampa International Airport (TPA)

http://www.tsa.gov/sites/default/fil...ationchart.pdf

Moderator's Note - In order to keep this busy thread of use to UA travellers, please hold meta-discussion about the PreCheck program in the Pratical Travel Issues and Safety Issues forum. Posts in this thread that are more topical to Travel Safety will be moved.

This thread will replace the original Pre-Check thread.

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