I like to check a bag. Although I "travel light," I find that checking a bag is often easier. There is less heavy lifting, I don't have to fight over bin space (and I like the bulkhead anyway), I can take whatever liquids I like, etc. It's my choice.
But my home airport seems plagued with long waits for bags. Last weekend, it took 38 minutes from my arrival at the baggage claim until the first bag came out (I know this because I was listening to a 38-minute podcast.) In the past, I've actually gone to the United Club on arrival, sat down, watched TV, had a drink and then gone to baggage claim. This time I arrived after the club had already closed.
My questions are:
1. Does United know that this is a problem?
2. Is there any point in complaining?
3. Can United state a reason for the long delays? I think I'd feel better if I knew that there was something particular that United can or cannot fix.
It can't be the Seattle/Tacoma Airport because the hometown airline, Alaska, has 20-minute guarantee. And they operate many flights right next to United gates.
I'm curious to know if anyone else can shed light on the situation.
But my home airport seems plagued with long waits for bags. Last weekend, it took 38 minutes from my arrival at the baggage claim until the first bag came out (I know this because I was listening to a 38-minute podcast.) In the past, I've actually gone to the United Club on arrival, sat down, watched TV, had a drink and then gone to baggage claim. This time I arrived after the club had already closed.
My questions are:
1. Does United know that this is a problem?
2. Is there any point in complaining?
3. Can United state a reason for the long delays? I think I'd feel better if I knew that there was something particular that United can or cannot fix.
It can't be the Seattle/Tacoma Airport because the hometown airline, Alaska, has 20-minute guarantee. And they operate many flights right next to United gates.
I'm curious to know if anyone else can shed light on the situation.