I need to cancel the return leg of a trip. Looks like I can salvage about $25 of value after the change fee, but the website looks like it wants to charge my credit card for $150, then refund $175 in a travel voucher.
Is this really how the online system works, instead of deducting the fee and refunding the difference, or charging the fee when you use the funds? Will a call to an agent yield different results?
Is this really how the online system works, instead of deducting the fee and refunding the difference, or charging the fee when you use the funds? Will a call to an agent yield different results?