Can anyone advise how to get around some draconian routing rules for going S. Pacific Islands - Japan on an award?
We have booked flights PPT-AKL-SYD-BKK-NRT at the correct mileage level. There are flights available PPT-AKL-PVG-NRT, which is a much shorter route, but for some reason it breaks the fare and United wants to charge for two one-ways PPT-AKL and AKL-NRT rather than the through mileage.
It appears the the UA computers have decided the only valid connection points are anywhere in Australia, NZ and BKK/SIN.
We have booked flights PPT-AKL-SYD-BKK-NRT at the correct mileage level. There are flights available PPT-AKL-PVG-NRT, which is a much shorter route, but for some reason it breaks the fare and United wants to charge for two one-ways PPT-AKL and AKL-NRT rather than the through mileage.
It appears the the UA computers have decided the only valid connection points are anywhere in Australia, NZ and BKK/SIN.