I was stranded in LHR last week for the snow that didnt happen when UA cancelled all 650 flights in and out of Dulles. When I checked in at LHR the next day, I was told that I was eligible for EU Regulation 261 compensation of up to 600 euros and that all I need to do is go online at united.com. I filled out the scary "Appreciation" form which didnt acknowledge much of anything. Has anyone ever applied for this compensation and what do you have to do?
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