Clearly a first world problem, but........
On ~9 of my last 10 successful CPUs, I've been automatically assigned bulkhead aisle seats by United's computer system, despite the fact that I have always had "Window seat" selected in my travel preferences and despite the fact there are window seats available. Does anyone else consistently have issues with this? i.e. system over-riding/ignoring seat preference
Case in point: I have a flight tomorrow morning on an A319. Upgrade list showed 3 of 8 booked, and upon check-in I was offered a cash upgrade (declined) which confirmed there were 5 F seats available and 5 customers eligible for an upgrade (like those odds!). Seats 1BEF and 2AB were available - I was number 1 on the upgrade list (of 4 checked in at the time), yet when the CPU process cleared 4 of us into F (at t-23hrs), I was put into 1B. Only seat left open was 2B
So, I'm wondering whether the CPU seating algorithm just fills the seating map left to right, front to back and completely ignores your pre-set preferences? (i.e. as I was no. 1 on the list, I was assigned 1B, the first seat available based on my l-r, f-b theory).
G.S
On ~9 of my last 10 successful CPUs, I've been automatically assigned bulkhead aisle seats by United's computer system, despite the fact that I have always had "Window seat" selected in my travel preferences and despite the fact there are window seats available. Does anyone else consistently have issues with this? i.e. system over-riding/ignoring seat preference
Case in point: I have a flight tomorrow morning on an A319. Upgrade list showed 3 of 8 booked, and upon check-in I was offered a cash upgrade (declined) which confirmed there were 5 F seats available and 5 customers eligible for an upgrade (like those odds!). Seats 1BEF and 2AB were available - I was number 1 on the upgrade list (of 4 checked in at the time), yet when the CPU process cleared 4 of us into F (at t-23hrs), I was put into 1B. Only seat left open was 2B
So, I'm wondering whether the CPU seating algorithm just fills the seating map left to right, front to back and completely ignores your pre-set preferences? (i.e. as I was no. 1 on the list, I was assigned 1B, the first seat available based on my l-r, f-b theory).
G.S