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Survey about a flight I never took… or booked (but spouse did months ago)

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Yesterday I got an email from “United News and Deals” (UnitedAirlines@enews.united.com) that asked me to provide feedback about a a recent flight I supposedly took in United First.

“As a valued MileagePlus® member, we’d love to hear your thoughts.

Please take our short survey to provide feedback about your recent experience in United First®. Your opinion is very important to us.”



Except I haven’t flown United since July, and it wasn’t in First. I followed the “Survey” URL to the qualtrics survey site, and the survey seems to be be about a DEN-RDM flight. RDM is my little home airport, but I haven’t been in Denver in years.

Of course, I checked if there was any suspicious activity in my account, but I don’t see any recent flights posted or miles redeemed.

Looking at previous post flight surveys, the messages seemed to come from a different UA email address: noreply@insights.united.com

Has anyone else received such an email?


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