I am going on a sabbatical next year and tried to book the following itinerary for my research:
MSP- SAH (Sanaa Yemen) - Stopover
SAH- ACC - Destination
DKR- MSP - Open Jaw
Sanaa for some reason does not show up on UA's website so I had to call. The agent cannot find any flights to Sanaa. I feed the agent the exact flight numbers and metion that if I tried to book IST-CAI it does show up as one of the possible connection cities but he finds nothing. I escalate to a supervisor and she puts me on hold and comes back and tells me there is an embargo on award flights to yemen and afghanistan (amongst others) and there is no possible way to book this ticket.
Is this agent feeding me crap? north korea, syria, iran, cuba i can understand because of sanctions but did UA actually embargo arghanistan and yemen? There is a trip report on FT to Sanaa where the first two legs are on UA (although it is a US award) so I am a bit skeptical...any advice
MSP- SAH (Sanaa Yemen) - Stopover
SAH- ACC - Destination
DKR- MSP - Open Jaw
Sanaa for some reason does not show up on UA's website so I had to call. The agent cannot find any flights to Sanaa. I feed the agent the exact flight numbers and metion that if I tried to book IST-CAI it does show up as one of the possible connection cities but he finds nothing. I escalate to a supervisor and she puts me on hold and comes back and tells me there is an embargo on award flights to yemen and afghanistan (amongst others) and there is no possible way to book this ticket.
Is this agent feeding me crap? north korea, syria, iran, cuba i can understand because of sanctions but did UA actually embargo arghanistan and yemen? There is a trip report on FT to Sanaa where the first two legs are on UA (although it is a US award) so I am a bit skeptical...any advice