I booked a flight on United through travelocity. After doing this, I purchased E+ seating and premier access through United's website. After this I went to attach my MP number, and the reservation wouldn't allow me. I called United, and they said that my name on the reservation from travelocity didn't match my MP name (my middle name was not on the reservation but is on my MP account), and travelocity would have to change the name on the reservation for me to be able to attach my MP number. I called travelocity and they said there would be a fee to change the name, but because I had just made the reservation, I could cancel it without penalty and rebook with the correct information.
So, I went ahead and did that. After rebooking though, I now cannot add premier access! I called United, and they said that the system was no longer offering it. What gives? Anyone have any experience with this? How was premier access available for me when the system didn't know I was a MP member, but not an hour later it wasn't available when it knew I was? On a business level, I don't understand United's reluctance to take my $ here lol (it also won't let me add it for the outbound leg of the trip which was booked separately, but it never offered there from the start).
So, I went ahead and did that. After rebooking though, I now cannot add premier access! I called United, and they said that the system was no longer offering it. What gives? Anyone have any experience with this? How was premier access available for me when the system didn't know I was a MP member, but not an hour later it wasn't available when it knew I was? On a business level, I don't understand United's reluctance to take my $ here lol (it also won't let me add it for the outbound leg of the trip which was booked separately, but it never offered there from the start).
