I am using a couple of soon to be expiring regional upgrades for a friend. I called and there was only wait-list available. I am not going to be able to use them myself so if they don't go I was not going to worry about it. I didn't really think about it at the time but right before hanging up with the rep she said "if they don't clear you will get them back as a certificate". Thinking back this is not what I am used to. That has never been the way before. Was she right? And if I do get them back does the expiration date extend? Just curious.
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