Quick Question.
Holiday Travel, arrived PDX from DUB was re-routed via EWR and my bag ended up on the original routing and missed a connection in IAD.
Wednesday night UA baggage desk told me it was on a flight to LAX and would be up to PDX first flight in the morning.
Baggage line confirmed it was on the flight from LAX when I called Thanksgiving morning.
Arrived at PDX to pick it up and it never showed. Agent said it was still in LAX
Partner called UA baggage driving home late to family and they said it had never made it to LAX period and was actually on a flight to SFO. At this point we chewed them up a bit and they offered to "reimburse up to $200 of essential purchases'
Had to drive 300miles to rural OR and UA advised they could deliver it Sat/Sun. No good as I'll be at a football game in Corvallis Sat back in Portland Sun. Asked them to hold it at the airport.
So the actual question. What constitutes essentials, how difficult will it be to get UA to honor that and claim them back, and also my insurance covers me for the same $100 a day up to two.
Given my bag is now in PDX to collect but I have no way of getting it will UA's baggage report say it was missing from Wed-Sun or just until it was waiting at the airport for me?
Due toi fly back on tuesday so bag is out of my possession for the majority of the trip.
And if I accept 200 bucks of UA any idea will my insurance company negate paying out. Went through the T&Cs but cant see anything?
Holiday Travel, arrived PDX from DUB was re-routed via EWR and my bag ended up on the original routing and missed a connection in IAD.
Wednesday night UA baggage desk told me it was on a flight to LAX and would be up to PDX first flight in the morning.
Baggage line confirmed it was on the flight from LAX when I called Thanksgiving morning.
Arrived at PDX to pick it up and it never showed. Agent said it was still in LAX
Partner called UA baggage driving home late to family and they said it had never made it to LAX period and was actually on a flight to SFO. At this point we chewed them up a bit and they offered to "reimburse up to $200 of essential purchases'
Had to drive 300miles to rural OR and UA advised they could deliver it Sat/Sun. No good as I'll be at a football game in Corvallis Sat back in Portland Sun. Asked them to hold it at the airport.
So the actual question. What constitutes essentials, how difficult will it be to get UA to honor that and claim them back, and also my insurance covers me for the same $100 a day up to two.
Given my bag is now in PDX to collect but I have no way of getting it will UA's baggage report say it was missing from Wed-Sun or just until it was waiting at the airport for me?
Due toi fly back on tuesday so bag is out of my possession for the majority of the trip.
And if I accept 200 bucks of UA any idea will my insurance company negate paying out. Went through the T&Cs but cant see anything?