So today my flight from hnl-lax got cancelled my mum and myself were in F . We had a connecting flight in l.a that we have now missed back to Sydney.
They re-booked us on the next flight out of hnl However there is a 7 hour wait . They gave us a $20 meal coupon to use in the airport lounge and also access to the united club here in hnl.
There are a few questions I wondering because we were booked in F there was only 1 F seat left and then they stuck me in Y . Secondly our connecting flight is a 17 hour layover in l.a . We arrive at something like 5am and then depart at 10pm the same day. The agent in Honolulu said we need to go to the counter to get some hotel vouchers and meal coupons. Then the lounge attendants said we don't get any hotel vouchers because its not overnight.
So I'm wondering what to do firstly with the Y flight they downgraded me to and also where to go to get these hotel coupons and I need to know if we are entitled to them. Also what hotels does united use .
Thanks heaps .
They re-booked us on the next flight out of hnl However there is a 7 hour wait . They gave us a $20 meal coupon to use in the airport lounge and also access to the united club here in hnl.
There are a few questions I wondering because we were booked in F there was only 1 F seat left and then they stuck me in Y . Secondly our connecting flight is a 17 hour layover in l.a . We arrive at something like 5am and then depart at 10pm the same day. The agent in Honolulu said we need to go to the counter to get some hotel vouchers and meal coupons. Then the lounge attendants said we don't get any hotel vouchers because its not overnight.
So I'm wondering what to do firstly with the Y flight they downgraded me to and also where to go to get these hotel coupons and I need to know if we are entitled to them. Also what hotels does united use .
Thanks heaps .