When I visit the United Airlines merchandise rewards store at http://www.mileageplusawards.com/ual...hopMember=true
there is a message at the top of the page that says "You are not eligible to use miles for Merchandise and Auction Awards at this time. You may be eligible for other options such as newspapers, magazines, dining, and air awards. Please visit our Use Miles web page for more information".
When I try to redeem miles for a reward it also says that i am not eligible. why is my acc not eligible? how do I become eligible for rewards?
also it says the same thing when I try to rent a car and book hotel.
there is a message at the top of the page that says "You are not eligible to use miles for Merchandise and Auction Awards at this time. You may be eligible for other options such as newspapers, magazines, dining, and air awards. Please visit our Use Miles web page for more information".
When I try to redeem miles for a reward it also says that i am not eligible. why is my acc not eligible? how do I become eligible for rewards?
also it says the same thing when I try to rent a car and book hotel.