Hi everyone,
I hope I am posting this in the correct place.
I've booked an award ticket through the UA website, my itinerary was:
ICN-BKK OZ741 business
BKK-BRU TG934 First (777-300)
BRU-ORD UA973 Global first
However I received notice of a schedule change. But in fact there was no schedule change, my Thai flight changed for first to business class, but the aircraft is still listed as a 773. I can only assume there was an equipment change from the 773 from Jet Airways that has 3 classes, to Thai's new 773 that has just two classes.
My question is, what are my options ? Will UA let me change my flight for free so that I can have my original First class seat ? I'd be willing to re route BKK-BRU to BKK-FRA which is a route Thai has a 3 cabin aircraft.
I'm just wondering what my options are, so any advice would be much appreciated.
Cody
I hope I am posting this in the correct place.
I've booked an award ticket through the UA website, my itinerary was:
ICN-BKK OZ741 business
BKK-BRU TG934 First (777-300)
BRU-ORD UA973 Global first
However I received notice of a schedule change. But in fact there was no schedule change, my Thai flight changed for first to business class, but the aircraft is still listed as a 773. I can only assume there was an equipment change from the 773 from Jet Airways that has 3 classes, to Thai's new 773 that has just two classes.
My question is, what are my options ? Will UA let me change my flight for free so that I can have my original First class seat ? I'd be willing to re route BKK-BRU to BKK-FRA which is a route Thai has a 3 cabin aircraft.
I'm just wondering what my options are, so any advice would be much appreciated.
Cody