When I call the MileagePlus number, I always get a call center in India (or thereabouts from what I can tell from the accents). This wouldn't bother me except that not a single person in India has corrected the issue, which has been ongoing for months. Is it possible to reach someone in the US?
I just matched over from Delta, which has amazing customer service for their elite members. Meanwhile, I feel like United just doesn't have their act together at all. There are times I even feel borderline unwelcome. Will any of this improve when I reach 1k, or are the problems with the airline that systemic?
I just matched over from Delta, which has amazing customer service for their elite members. Meanwhile, I feel like United just doesn't have their act together at all. There are times I even feel borderline unwelcome. Will any of this improve when I reach 1k, or are the problems with the airline that systemic?