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Very frustrated with award booking and need some advices.

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I am trying to book an award ticket from ORD - BKK and cannot find saver business or saver first but I found out that if I try ORD - KIX I can fly saver first with lufthansa to KIX then on the landing day I can fly ANA to BKK with a connection in Peking.

I cannot book this segment online by myself because it is asking me to use 2 award tickets. First one is ORD- KIX and the second one is KIX-BKK.

I called them many times up telling them about this route but they told me right out that ORD-KIX had no saver award on lufthansa but I was looking at it right now on united website.

Can I just book this online as 2 award tickets and call them up then ask them to ticket all of those as one PNR and only use 70,000 miles total?

If they cannot do it I still can cencel within 24 hours with no fee and miles should be redeposited right?

Thanks gurus!

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