Next rung on the CustServ Complaint Ladder?
Wasted months dealing with Customer Care/ Customer Service. Woman with whom I was working never responded to my issue, offered up only pat, cut-and-paste responses and generally evinced an "I don't...
View ArticleAward rules help
I was trying to change an award itinerary due to some last minute changes and an agent said I would have to give up a leg of my trip. Can you help me understand if this is change is within the rules?...
View ArticleCannot Change FF on award to A3
I have searched and seen other people saying something similar but no solution and I need some help! I have a flight coming up in a couple of days (award reservation) and have not been able to replace...
View Articleclothes ruined in checked bags -- advice?
Those of you on this board know that I'm pretty much a "live-and-let-live" "take-it-in-stride" kind of guy, but I have an issue I'd like to ask your opinion on. My wife and I just moved to Belgium for...
View ArticleWhy Fly UA?
Been a lot of problems with UA recently, so I've been thinking why I still choose UA. And... 1. Award availability 2. *A 3. GF 4. Easy to book awards on website 5. UGs on reasonably priced...
View ArticleUnited needs geography lesson
This came in an email from UA today.... The wind-energy industry is expanding in southern Alberta, and we're responding with nonstop service between Fort McMurray and Denver. During your visit to the...
View ArticleUA book flight on certain aircraft type
I will be flying back and forth from ORD to SFO over the next 6 months. My question is I would like to fly on 3 cabin aircraft to score lie-flat business class upgrades. Are there tools to find...
View ArticlePQM in Emailed MP statement doesn't match onlin
A few weeks ago I was glad to see just under 5K miles from Chase online purchases finally come through to my account balance, although I also noted that while my YTD included them that they weren't...
View ArticleBag fees listed on receipt do not match up with bag fees at check-in
Let me preface this with the fact that I am not checking luggage, so this has no impact on me. I just found it very strange. I am AC*S, so I believe I am entitled to one free checked bag. When I...
View ArticleClik here to view.
BKK Lounge access on united award ticket?
Hi there, Does anyone know which lounge I can get into if I take this award flight from United on First Class? Thanks!
View ArticleCan I get EQM's for a diversion? :)
So I'm on UA587 yesterday, BOS to SFO. About an hour in, the pilot comes on and explains that she's got a problem with one of the indicator instruments, and they have to divert to Dulles. Say what you...
View ArticleUnited: Waivers Issued for Forecast Thunderstorms
Just got a tweet from @United they are issuing waivers due to the forecast severe thunderstorms. Suggest being proactive. Here is a detailed forecast:...
View ArticleMicronesia island hopper - best side to sit?
Hello, Can anyone advise which side of the plane to sit on to best see the islands on the Guam to Majuro route (island hopper) on United? Thanks!:)
View ArticleIs the moving map (Channel 11) on 737s new?
I flew on a 738 yesterday IAH-PHX with a moving map channel on DTV. Is this a new development or have I just not been paying attention? I didn't notice it on the dozen or so other 738/739s I've flown...
View Article13 June - East Coast Thunderstorms and Impact to UA's Operations
Hi Some pretty strong storms predicted today. My plane from IAH touches down at 6:48pm. Do they typically shut down outgoing and incoming flights at DCA due to lightening?
View ArticleWhy would seats open up on the seatmap?
I'm flying UA44 on Saturday and am waitlisted with a GPU. The BF fare buckets are J0, JN0, C0, D0, Z0, ZN0, P0, PN0, R0, RN0, IN0, I0 and have been for a week. Until last night the seatmap was showing...
View ArticleUpgraded using RPU, online says upgraded using miles....
I used a couple of RPU's for my partner and I to go to Hawaii at Christmas... I used RPU's there and back... Of course, no R inventory released yet... Online our flight out UA.com says "Upgrade...
View ArticleEverything You Want to Know About Where to Sit on a pmCO 777 (International)
This thread is for the pmCO version of 777. The pmCO planes are generally used out of the former Continental hubs, Houston and Newark, for various international destinations served from those airports....
View ArticleUsing United miles on Lufthansa and upgrade implications
I currently am Star Elite Gold with Turkish. If I use United miles to fly translantic on Lufthansa metal, JFK-FRA in economy, being a Star Elite Gold, do I go on the upgrade list ????
View ArticleThank you for checking in at United.com...Uh, I didn't check in on United.com
Just checked the .bomb for my flight tomorrow. I thought it odd when it said "You are already checked in for this flight." Hmmm...I didn't check in on line. That's weird. I also received an email with...
View Article