Need help with e cert and "customer care"
I'll try to make this as short as possible. Flew United from DTW to OGG last March. Returning flight was cancelled due to "no aircraft available". Ended up being stuck in Maui for two extra days,...
View ArticleMileage Plus booking in business instead of First
I am booking one way award from UA on Swiss Air from TLV-ZRH on a330. 27/.5 k miles. It's a 3 cabin flight, and I clicked First Business first but it is putting me in business class. How can I get that...
View ArticleNewbie Seeking Help - United Silver Status
Hello A newbie around here, have been lurking around the forum a few days and this is my first post. Any Advice is greatly appreciated. Please excuse me if this does not belong here or if this has...
View Article7 December UA Reservations System Issues
Just talked to 1k desk, and after getting booted from 2 calls, finally got an agent who told me the reservations system is down. Said it will probably be at least an hour before things are back up.
View ArticleUnited Club Card vs. Presidential Plus
Hi, longtime reader, first time poster. I have the United Club card, but was interested in knowing if it's possible to change it to the Presidential Plus by calling Chase. The 1,000 PQM for every...
View Articleno status award question
I purchased a one way 2 leg smf-iah-lga ticket, paid for an exit row both legs, when I checked the reservation this morning, I have an upgrade option to first for 20k points. The last leg is...
View ArticleCan I not check my luggage to the final destination?
I booked an award ticket round trip from ORD - BKK (Via Atlantic). On the way back to Chicago, I am going to stop in TPE for a layover. I plan to come back to BKK for my connecting flight back to ORD...
View ArticleUA Booked and Ticketed a Flight... Without My Involvement
So... super weird thing happened on Dec 5. I tried to book a ow JFK-FRA during the SQ Premium Cabin glitch on July 8. The itinerary was never confirmed, no miles pulled and I cancelled it by July 10...
View Articleunlisted flight on mobile.united.com
I have an upcoming flight tonight and noticed that, for one leg of my itinerary, the flight does not come up on the mobile.united.com site when I do a flight status search by city. However, when I...
View ArticleHelp with this reservation please
Hi All, Thank you for your expert advise in advance. Here is the situation. I need to be in NYC area from DEN on the morning of 12/20/2012. If I look at 12/19 from DEN to NYC with a return of 12/20 the...
View Articledo these extra charges for award ticket look right?
i just booked an award ticket from LAX-FRA-AMS-KRA outbound TXL-FRA-IAD-LAX return, here's a breakdown of taxes and fees. it looks pretty steep at about $200 per pax. these things i think are...
View ArticleNo longer able to split multi segments of a same-flight number?
I held a ticket with multi segments sharing one single flight number. I just called United to split the reservations, which could be easily done in the PMUA days. However, the reservation agent...
View ArticleWas I in the wrong just going to an open kiosk?
Monday morning I show up at 5:15A for a 6:15 UA flight MCO->IAH. My son and wife are with me. In case you don't know MCO, it can take some time to get through security quickly at that time on a...
View ArticlePassenge checks in after I get BP for his F seat. What's supposed to happen?
Yesterday, I was #1 on the CPU. There was one more C passenger that didn't check in. When I was at the boarding lane, GA says not going to clear upgrade. Then as I walk to the plane, he yelled out to...
View ArticleUA 787 Dispatch Statistics
I deal with spreadsheets all day long... its just part of my job. I recently did a quick analysis of which LH 744's service the USA to determine which city has the highest percentage of service from an...
View ArticleAward Ticket Refund of Return Segment
Apologies if this has been answered, I couldn't find this information. I'm making a mileage run internationally, ORD-FRA-IAD, on a LH ticket. I'm going to use UA miles for the domestic DEN-ORD and...
View ArticleAward booking: Max personal deferral
MilagePlus awards to NZ were plentiful last year and I picked one up. After a few personal "bumps in the road", I've needed to postpone my trip to 2013. The United rule as originally explained by a...
View ArticleC upgrades when F is open
Can anyone confirm what happens on an international flight whenever there are GPU pax in Y, no C seats available, but F is open? The rules are silent on this situation, so I assume that the Y GPU pax...
View ArticleQuestion reg. connecting in FRA from SFO
Hi all - long time reader - first time posting. I see a lot of threads on this topic but have not been able to find answer to my specific question. I will be flying SFO-FRA on UA C-class connecting...
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