Note to United Airlines
by Mark Kleiman
Category: Uncategorized
IF youre going to run a 15-hour flight on a plane with no laptop power and big, bright TV screens that show first a hyper-violent movie that is more or less an infomercial for Extreme Fighting and then a series of sitcoms, with the constant flickering making it impossible to sleep;
and
IF you plan to serve for dinner a tiny portion of tasteless Mystery Meat with Anonymous Sauce and over-boiled vegetables, and for breakfast the same Mystery Meat as tasteless sausage and French toast made virtually without eggs, accompanied by flavorless corn syrup;
THEN you should omit the commercial before the safety announcement in which your smug, self-satisfied, oily CEO brags about an upgraded fleet and world-class chefs, complete with video of fancy-looking sushi plates. Maybe you have no alternative to running a poor-quality airline, but theres no good purpose in lying about it to a captive audience whose members can see the truth all around them.
http://www.samefacts.com/2013/02/unc...ited-airlines/
The comments to this blog post are worth a look for what the non-FT folks think about the issues.
by Mark Kleiman
Category: Uncategorized
IF youre going to run a 15-hour flight on a plane with no laptop power and big, bright TV screens that show first a hyper-violent movie that is more or less an infomercial for Extreme Fighting and then a series of sitcoms, with the constant flickering making it impossible to sleep;
and
IF you plan to serve for dinner a tiny portion of tasteless Mystery Meat with Anonymous Sauce and over-boiled vegetables, and for breakfast the same Mystery Meat as tasteless sausage and French toast made virtually without eggs, accompanied by flavorless corn syrup;
THEN you should omit the commercial before the safety announcement in which your smug, self-satisfied, oily CEO brags about an upgraded fleet and world-class chefs, complete with video of fancy-looking sushi plates. Maybe you have no alternative to running a poor-quality airline, but theres no good purpose in lying about it to a captive audience whose members can see the truth all around them.
http://www.samefacts.com/2013/02/unc...ited-airlines/
The comments to this blog post are worth a look for what the non-FT folks think about the issues.