Infuriating customer service (Damaged Luggage Claim)
So I flew LHR-SFO and collected my suitcase to take through customs. All was well. Checked it back in at United. I arrive at my final destination, EUG, and the telescoping handle, the one you pull out...
View ArticleWill United force me to re-claim baggage for connection to Europe?
I consider United flight from SFO to Europe with 10 hours layover (8am to 6pm) in EWR. Of course, I don't want to deal with my bag during the layover. Will United check it at SFO all the way to Europe?...
View ArticleHolding an award ticket until 330 days before return
Some *A partners release award seats exactly 330 days before departure. If I want to grab one of these seats for a round trip, can I place the outbound reservation on hold until it's 330 days before...
View ArticleFood offerings in the UA Club Lounges...
I was just wondering what kind of food do they have at breakfast and lunch? Thanks!
View ArticleUnited refusing to honor electronic travel certificate
Last year I got bumped off a UA flight and received an electronic travel certificate worth $300. I used it last month to buy a flight on united.com. The full fare was $340, and the website applied the...
View ArticleMiles & Money?
First of all, does this still exist?? I seem to recall being offered this option on a somewhat recent int'l itinerary but I can't seem to figure out how to book it or show options to book it. A current...
View ArticleUa895, ord-hkg-sin
Anyone flown this flight recently? What's C class on it like? From what I've seen, it looks like United's longest flight.
View ArticleChanging Award: LHR-ZRH-BOM to EWR-ZRH-BOM
Long story short we have 2 one way biz awards on Swiss going LHR-ZRH-BOM on Dec 30th. (100k miles & $600 in taxes) I have been looking to pay the $25 change fee to make the ticket EWR-BOM, but no...
View ArticleDummy Booking - What is it and how do I do one?
I'm trying to get an estimate of what an E+ seat will cost on a future flight, and I understand doing a dummy booking can help me do this. What exactly is a dummy booking and how do I do it? Do I just...
View ArticleUK resident ticket purchase problem
Yesterday, my daughter, a resident of the UK for the past 5 years (grad school and now a post doc) booked a flight on UA to attend a conference in the US. When she went to pay, the website (and...
View ArticleCLE agents are usually so good!
We have revenue tickets STL-IAH-LHR departing this afternoon. We booked award tickets on an early-morning CLE-STL and were planning to see a friend in STL. Unfortunately, this morning's CLE-STL is...
View ArticleWhen do more flights to YVR get added to schedule?
Looking at flights to YVR next May and June and right now the only nonstops from IAH are at 9:00 pm. When do the additional flights get added to the schedule, because usually there are three a day from...
View ArticleNew Lounge Access Policy?
I'm currently sitting at the UA Club in Phoenix and just an interesting conversation with the Agent. I checked in and asked him if he can switch from my TK to my MP number and he told me if he did so I...
View ArticleAdvice on Maxing mileage for frequent SQ longhaul in J
I travel repeatedly IAH-DME in J or F on SQ. Probably 10+ more times in 2013. I am already 1k on United and PPS on SQ. I book all my miles on UA since I live in Houston. The issue is UA gives no status...
View ArticleDowngraded by US Air. United refuses to Reupgrade me
A few months ago, I flew to Europe using my United miles and had the opportunity to experience some awesome European Airlines hard and soft business class product. Despite this, on my return, I flew...
View ArticleAlternate Airline out of SFO
Hello There, I have been an avid CO flyer for many years and now am a 1K Million Miler with the new United. I have noticed my benefits erode out of SFO - with disappearing upgrades, inability to use...
View ArticleOfficial FFG/UA Mini-DO SFO 10/12/2013
Frequent Flyer Giving is pleased to launch the 2013 SFO Mini-DO, scheduled for Saturday, October 12, 2013. This will be the last and LARGEST of our events this year and you won't want to miss it. The...
View ArticleSwitching connection to train
I've often flown from UA SFO-PEK with an Air China codeshare from Beijing to destinations in China. Alas, Air China has a nasty habit of cancelling flights domestic flights. What would happen if I just...
View ArticleBest annual deal to buy United miles?
I think there was 40% Bonus to buy United miles last month. What is usually the best bonus offered in most years? I wouldn't mind buying 100,000 (or more) if the price is right (around 2 to 2.3 cpm).
View ArticleBag check and security for domestic F at EWR
I searched this forum for recent threads, and I looked at the terminal information on the UA Web site. But I'm still haven't found the answer to my question. I found several threads indicating that UA...
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